NJ Transit’s fare holiday, intended as a generous gesture for commuters, has instead spiraled into a week of transit nightmares.
Regular riders, like those who take the bus and train daily from suburban park-and-ride lots, have found themselves stuck in endless lines, delayed for hours, or left stranded as buses either arrive late or fail to show up entirely.
One frustrated commuter described the experience as a “nightmare,” recounting how they’ve been late to work every day due to long lines and bus cancellations.
The lack of preparation for the increase in ridership has led to overcrowded buses, with many forced to stand for the duration of their ride—if they can get on a bus at all.
Similar stories have surfaced from NJ Transit train riders.
One commuter reported waiting nearly two hours after three scheduled trains bypassed their stop entirely. These delays have caused widespread frustration, with many questioning why NJ Transit didn’t anticipate the surge in demand that would inevitably follow a fare-free week.
Despite the intended benefit, the fare holiday has exposed NJ Transit’s ongoing struggles to provide reliable service, even under normal circumstances.
Riders have expressed a mix of anger and resignation, with some vowing to avoid NJ Transit altogether in the future. What was supposed to be a perk has instead turned into a week of chaos, leaving commuters wishing for the routine—but at least reliable—discomforts of a regular, paid commute.