Complaints continue about getting an appointment for the Kentucky written driver’s test and permits.
The Kentucky Transportation Cabinet said so far this month nearly 4,500 15-year-olds have gotten their permits.
KSP said nearly 2,000 written drivers license, CDL, motorcycle, and permit testing appointments are released at 8 a.m. each morning, Monday through Friday on the KSP website. But that gets filled within minutes.
185 appointments are in Louisville each day. Sherry Bray, a KSP spokeswoman said, “The number of appointments available at each location varies based on staffing capacity.”
KSP said it’s continually seeking ways to improve and streamline services to enhance public safety across the Commonwealth.
House Bill 15 went into effect in late March allowing 15-year-olds to get permits immediately.
Allen Blair, Deputy Communications Director of the Kentucky Transportation Cabinet said, “We appreciate the public’s patience as lawmakers passed this bill with an emergency clause, which meant it went into effect immediately. The Transportation Cabinet is taking steps to reduce lines and improve efficiency for customers at all offices through online and mail-in renewals.”
Some parents have told WDRB, they’ve waited for hours at the Bowman Field location, just to get their kid’s permit, even with an appointment.
KYTC said if you are visiting a license office, you can ask for a renewal form to fill out on site and skip the line or take a vision screening and go home to renew online, making room for others who need to visit in person for license changes, a permit or new license.
Blair said, “Just three years after lawmakers shifted driver licensing issuance from 120 circuit clerks, the Kentucky Transportation Cabinet has stood up a regional network of offices and issues over 1.1 million permits, driver licenses, CDLs, Real IDs, motorcycle licenses and ID cards annually. On top of assuming these responsibilities, with driver safety front of mind, legislation required mandatory vision screening for every new driver credential issued on and after January 2 of this year. That along with the Real ID enforcement date of May 7, resulted in higher demand for appointments and walk-in visits, which is causing lines to grow.”